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Support

Need product support? You're in the right place.

Latest versions

  • SlideShowPro Director
    1.5.4.10265
    Released: 8/19/12
  • SlideShowPro Player for Flash
    1.9.8.8
    Released: 8/8/11
  • SlideShowPro Player for Lightroom
    1.9.8.8 (Build 7088)
    Released: 8/29/11
  • ThumbGrid
    2.1
    Released: 10/14/10

All product updates may be download through the Account Center. Click below to enter.

Wiki

All of our software product documentation, plus helpful troubleshooting, customization and enhancement tips are available at the SlideShowPro Support Wiki. Click the button below to visit.

Forums

The community forums is where both the SlideShowPro community and the SlideShowPro support team provide product support and feedback. Click the button below to visit.

Featured support content

Slideshow publishing with SlideShowPro Director 1.5

Get up to speed with the new universal slideshow publishing for Flash, Apple iOS and Android that's now part of SlideShowPro Director 1.5. We recommend reading both the general overview as well as the quick start to learn how to publish a slideshow for your web site with ease.

More featured Director support documents

  • Upgrading Director to 1.5
    Have an old installation of SlideShowPro Director on your web site that doesn't automatically update? See this document for upgrade instructions.
  • Installing Lightroom to Director plugin
    Director comes with a free export plugin for Lightroom that allows you to upload photos right from your Lightroom Library. This doc explains how to set it up.

Getting started documents

  • The SlideShowPro Player
    The SlideShowPro Player is our core Flash slideshow and photo gallery product that's published by SlideShowPro Director and offered separately as a Flash component, Lightroom plugin, and SWF. Learn more about the player.
  • ThumbGrid style guide
    Need a visual reference for which parameter controls which element inside ThumbGrid? We provide a series of diagrams here.

Developer documentation

  • SlideShowPro Director API
    If you know a little PHP, the world is your oyster with SlideShowPro Director's developer API. Click the link above to learn how to use it.
  • SlideShowPro Player API
    Get creative with the SlideShowPro Player's API. All available methods, events and parameters are documented with examples.